Privacy Policy for www.fiwiko.de
1. Introduction
Protecting your personal data is of utmost importance to us. Below, we provide information about the collection, processing, and use of your data when using our website www.fiwiko.de, in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller is:
Fiwiko
Owner: Mariusz Sosinski
Address: Carlo-Mierendorff-Str. 40, 34132 Kassel
Email: info@fiwiko.de
Phone: +49 17620025870
3. What Data Do We Collect?
We collect personal data only to the extent necessary to provide our services. This includes:
- First and last name
- Email address
- Billing and shipping address
- Phone number
- Payment information (e.g., PayPal, credit card, bank transfer)
- Usage data (e.g., cookies, IP address, device information).
4. Purpose of Data Processing
Your data is processed for the following purposes:
- Order processing
- Customer service and support
- Sending newsletters (only with your consent)
- Optimization of our website (e.g., through cookies and analytics)
- Compliance with legal obligations.
5. Legal Basis for Data Processing
The processing of your data is based on the following legal grounds:
- Art. 6(1)(b) GDPR – Contractual obligations
- Art. 6(1)(a) GDPR – Consent
- Art. 6(1)(c) GDPR – Legal obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze website usage and improve user experience.
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Types of Cookies:
- Essential Cookies: Required for the basic functionality of the website (e.g., shopping cart, login).
- Analytical Cookies: Used to collect statistical data on website usage (e.g., via Google Analytics).
- Marketing Cookies: Used to display personalized content and advertisements.
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Consent:
When you first visit our website, you will be asked to consent to the use of certain types of cookies. You can revoke this consent at any time through your browser settings or our cookie banner.
More information can be found in our [Cookie Policy].
7. Newsletter
If you subscribe to our newsletter, we will use your email address to inform you about offers, news, and promotions.
- Consent:
The newsletter is sent only with your explicit consent (double opt-in procedure).
- Revocation:
You can unsubscribe from the newsletter at any time by clicking the unsubscribe link included in every newsletter or by contacting us at info@fiwiko.de.
- Use of a Third-Party Service Provider:
We use a third-party service provider for sending newsletters, which processes your data only in accordance with our instructions and GDPR compliance.
8. Sharing Data with Third Parties
Your personal data will only be shared if necessary for fulfilling a contract (e.g., shipping providers, payment processors) or if we are legally obliged to do so.
9. Data Retention Period
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
10. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (“right to be forgotten”, Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at info@fiwiko.de.
11. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, unauthorized access, and manipulation.
12. Changes to the Privacy Policy
We reserve the right to modify this privacy policy to reflect changes in legal requirements or our services. The current version is always available on our website.
Contact:
If you have any questions regarding this privacy policy, please contact us at info@fiwiko.de.
Fiwiko – Your Privacy Team